Customer Channel in the AI Era

AI is becoming customers' starting point,Are you ready?

More and more customers use AI platforms for decision support before reaching out to you. PallasAI helps SMBs establish accurate, authentic, complete business presence in this new channel—so customers who need you can find you in the right context.

1,000+

Enterprises with AI business profiles

500K+

Business data points under continuous tracking

6

Mainstream AI platforms covered

500+

Mainstream platform coverage

Your customers are already asking AI

AI is becoming the new front door to search. Before making a decision, potential customers increasingly ask AI first. But for most SMBs, what AI knows is fragmented, outdated, or missing altogether.

AI Agent

Online

Which local renovation companies are reliable? Budget is 300k and I want a light luxury style.
AI Answer

Based on your needs, these renovation companies are worth considering:

1. Eastern Yaju Decor - strong at light luxury style

2. Pinzhu Home - good value, full delivery within budget

3. Shangmei Space - stronger designer resources

Your company name is not mentioned in this type of query
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Typical issues

Q

Missing from key conversations

When users ask relevant questions, AI does not mention you at all.

Inaccurate descriptions

AI may rely on outdated information and describe you incorrectly.

Competitors shape the answer first

Competitors already have a stronger information footprint in AI.

This lead is already flowing to competitors before the customer reaches out
How It Works

Three Steps to Establish Your Business Presence in AI Channels

Just like registering your business on maps or e-commerce platforms in the past, now you need to do the same for AI—ensure it understands you. This isn't about manipulating search results, but making sure AI has accurate information about you when introducing relevant businesses.

1

See How AI Currently Introduces You

Enter your business information, and the system immediately detects how mainstream AI platforms describe you—what's accurate, what's missing, and what needs to be supplemented.

Create Marketing Plan
Please enter brand name

2

Identify What Information Hasn't Reached Agent Visibility

Analyze information gaps and find which product features, service scenarios, and customer cases haven't been effectively captured by AI—this is the root cause of why you're being overlooked.

DeepSeek79%
ChatGPT88%
gemini85%
perplexity70%

3

Continuously Provide Complete Business Evidence to AI

The system automatically generates and distributes accurate business content, becoming a reliable information source for AI. It updates as your business grows, training AI platforms to become your reliable sales channel.

Monday 24, 11:10 AM
Analyze content gaps
Add "Product Features" page
Sunday 30, 5:00 PM
Crawler index updated content
"Product Features" page optimized
Effect Tracking

Accurately Track Optimization Effects

Monitoring & Analysis

Real-time Visibility into Brand Performance in AI Search

Monitor Brand Performance in Real-Time

Cover ChatGPT, DeepSeek, Gemini, Perplexity and other AI platforms to track your brand visibility and recommendations in AI responses

AI Visibility

Competitor EntityChatGPTDeepSeekGeminiPerplexity
1
BBrand A
12 %
72 %
45 %
38 %
2
BBrand B
0 %
68 %
52 %
29 %
3
BBrand C
8 %
81 %
34 %
42 %
4
BBrand D
15 %
56 %
48 %
41 %
5
BBrand E
0 %
64 %
39 %
51 %
6
BBrand F
5 %
75 %
43 %
36 %
7
BBrand G
0 %
59 %
47 %
44 %
What brands are worth recommending?
Platform
CNDeepSeek
Date
2026-01-21
Whether Mentioned
AI Response

Products Surfaced in AI

AI platforms are now displaying product cards. Track your product visibility in AI and reach users when they need you.

Sport Jacket
Visibility 32%
AIAI Platform
Air Purifier
Visibility 28%
AIAI Platform
Winter Coat
Visibility 25%
AIAI Platform
Air Fryer
Visibility 22%
AIAI Platform
Running Shoes
Visibility 19%
AIAI Platform
Real-time Monitoring
Real-time monitoring of brand performance on AI platforms like ChatGPT, DeepSeek, and Doubao

Loop Engine

Sense · Act · Tune

The workflow stays online from signal detection to action design to feedback learning.

PallasAI logo

Loop Engine

Turn signals into actions, then turn outcomes into better knowledge.

Signal Intake

Monitoring

01

Collect AI answers, user interaction, and platform feedback to locate gaps and opportunities first.

AI answersUser signalsPlatform feedback
Spot repeated prompts and missing scenarios
See how the brand is described and cited
Merge scattered signals into one view

Strategy Layer

Generation

02

Translate those findings into executable actions across topics, content structure, and platform fit.

TopicsStructureAdaptation
Prioritize what the next round should focus on
Define the answer structure that should be emphasized
Adjust wording for different AI surfaces

Learning Loop

Iteration

03

Review visibility impact and preserve what worked as durable knowledge for the next cycle.

AttributionKnowledgePrompt tuning
Track which actions improved visibility
Turn validated patterns into reusable assets
Keep refining prompt inputs and strategy decisions

FAQs

What is PallasAI?

PallasAI is an intelligent Agent product designed for B2B enterprises, dedicated to solving the challenges of "AI-oriented marketing" (AEO). Simply put, just as you needed SEO to optimize search engine rankings in the past, in the AI era, you need PallasAI to help your enterprise gain accurate, positive, and frequent recommendations in AI platforms like ChatGPT, Perplexity, Doubao, and Deepseek. We are your "digital diplomat" in the AI era.

Why does my enterprise need to focus on AEO & GEO now?

Because user search habits have undergone irreversible changes. Data shows that more and more decision-makers no longer click on search links (aggregation) but directly ask AI for answers (extraction). If your brand cannot be correctly understood and cited by AI models, you will become "invisible" in the largest traffic entry point of the future. Starting AEO now is seizing the traffic dividend of the next decade.

What's the difference between PallasAI and traditional SEO service providers?

The fundamental logic is different. Traditional SEO often tries to "please" search engines by stacking keywords, which is ineffective or even harmful in front of AI. PallasAI doesn't play games; we build infrastructure. By constructing enterprise knowledge graphs and high-weight structured content, we "translate" your business product value into language that AI understands, helping you build long-term technical barriers rather than short-term ranking speculation.

How does PallasAI ensure the authenticity of generated content and avoid AI "hallucinations"?

Security is the bottom line of Agent products. Unlike general copywriting tools, PallasAI has a unique "authenticity detection" engine. Our formula is: Content Quality = AI Intelligence × Enterprise Knowledge Graph × Authenticity Verification. We only reason and generate based on your enterprise's confirmed authentic knowledge graph, ensuring that every piece of information about you output by AI is accurate and trustworthy, helping you accumulate "credibility assets" rather than creating false garbage.

As an Agent product, how does PallasAI integrate into my existing workflow?

We pursue "seamless integration and fully automated execution." PallasAI doesn't require you to have a large operations team. From automatic breakdown of marketing plans, construction of industry knowledge graphs, to generation and distribution of targeted content, our Agent can automatically complete like an tireless AEO marketing expert team. You still focus on the business itself, and let us handle the complex technical details of dialogue with the AI world.

What specific outputs and returns (ROI) should I expect?

Our clients typically experience three stages of returns: First, visibility improvement, where your brand mention rate and favorability significantly increase in AI platform responses; Second, lead quality improvement, where inquiries brought by AI queries often have clearer intentions and higher conversion rates, bringing higher natural growth; Finally, competitive barrier formation, you will cover more adaptation scenarios at a faster pace, enabling AI to understand your enterprise, brand, and product positioning more comprehensively.

Start Your AI Visibility Optimization Journey

Join PallasAI and make your brand stand out in the AI search era, gaining more exposure and attention.